top of page
  • Writer's pictureGina Sullivan

The Struggle Continues for the NHS in 2024

The Current Situation and Background

Britain's National Health Service (NHS) faced immense difficulties in 2024. Although people depended on it for decades, problems mounted. Not enough staff existed. Too many patients crowded Accident and Emergency (A & E) rooms. Social care failed many people too. The whole situation looked very bad for healthcare.

Accident & Emergency: A Snapshot of the Crisis

News stories show rough times for accident and emergency (A&E) rooms nationwide. As per The­ Times, April 7, 2024, over 150,000 people waited over 24 hours last year to get a hospital bed in A&E. That's ten times more than in 2019. Most who waited were elderly, weak, needing urgent medical care.

Lengthy waits are hazardous, not merely a nuisance. Experienced physicians emphasized that protracted delays likely contributed to patient deaths. The Royal College of Emergency Medicine raised alarms they estimate for every 72 individuals waiting 12 hours in A&E, one excess fatality occurs.

The NHS data highlights a concerning issue: approximately 40,000 individuals experience extended waits of 12 hours to obtain a hospital bed monthly. Compared to pre-pandemic statistics, this represents a striking surge in delays.

Sir Ed Davey, the leader of the Liberal Democrats, harshly criticized how the government neglected the NHS and care systems. He urgently demanded more beds in hospitals. Sir Ed also emphasized the need for a lasting fix to the social care crisis to end these devastating delays.

The Dire Realities of A&E

Medical professionals in emergency rooms feel like bureaucrats instead of healthcare providers. They spend roughly three hours on phones for each case to set up X-rays or similar tests. This wastes time that could help treat patients. Also, it's sadly common to see sick people lying on floors waiting for care.

Cardiology and Beyond: Systemic Issues

The cardiology units have long wait times for crucial tests, like e­chocardiograms. Just like the A&E. Misplaced patient data and wrongly recorded details happen too often on the wards. This causes mistakes in continued care delivery, revealing widespread issues.

Ambulance Services: A Troubled Journey

The operational issues within ambulance services further exemplify the NHS's struggles. Errors as minor as a misplaced digit in an NHS number or a middle name can lead to severe mishaps, including ambulances dispatched to incorrect locations or, in egregious cases, to deceased patients.

The Digital Healthcare Show: A Glimmer of Hope?

This dire situation brings us to the potential remedies that might be discussed at the upcoming Digital Healthcare Show. Among the key talks, one that stands out is scheduled for 14:15 - 14:45, titled "Creating an exoskeleton for employees: Scaling automation to empower a stretched workforce" by James Driver, Digital Innovation Manager - BOB ICB.

This talk will show how Robotic Process Automation, or RPA, and other new technologies could help the NHS. RPA can do routine tasks automatically. By automating these tasks, RPA allows medical workers to spend more time caring for patients instead of doing office work.

What We Hope to Achieve

The integration of advanced technologies such as RPA into the NHS framework promises several enhancements:

  • Increased Efficiency: Tasks that involve repetitive clerical work are automated. This helps cut back on demands placed upon healthcare workers. They can then prioritize spending more time caring for patients.

  • Improved Accuracy: Minimizing human errors in patient records and dispatch operations for ambulances.

  • Enhanced Patient Care: Faster processing times and reduced waiting periods for patients in critical conditions.

As we look towards solutions like those to be discussed at the Digital Healthcare Show, it is crucial to approach with a balance of optimism and realism. While technology offers significant potential benefits, the implementation and operationalisation within such a complex and strained system as the NHS will require careful planning, robust training, and sustainable investment.

The hope for 2024 and beyond aims to halt the present crisis. It should also create a stronger and smarter NHS. The talks at the Digital Healthcare Show will probably focus on this. The way ahead does not just need more money or staff. It requires smart plans using new technology. These plans ensure each NHS patient gets excellent care.

Get in Touch

Whether you need further information or have any questions, please contact us directly.


IT Solutions

2MG Solutions Ltd

Main Office:

27 Old Gloucester Street,

 London, WC1N 3AX

United Kingdom

Engineering Office:

Level 7, Regal House

70 London Road,

Twickenham TW1 3QS

Tel: 020 3878 3900

34 views0 comments


bottom of page